What is the Excellence Audit™?
The Tom Peters Company’s Excellence Audit™ is a unique business improvement tool based on characteristics drawn from Tom Peters’ obsession with understanding and describing contemporary business excellence. It is designed for individual leaders and business teams, and identifies the most beneficial performance improvement opportunities for departments, divisions, or whole businesses. It exposes the degree of (dis)agreement that exists between key contributors or constituencies on the best way forward. It is a highly cost effective methodology for those who are determined to pursue excellence in rapidly changing business environments.
The Excellence Audit™ is ideal in this current economy, where companies must continually reconfigure their resources, strategies, and operations to adapt to new opportunities and challenges such as those presented by Artificial Intelligence. Professor Rita McGrath from the Columbia School of Business calls this “Continuous Reconfiguration”.
When is the Excellence Audit™ most useful?
The Excellence Audit™ is a powerful tool for managers to use:
- When performance improvement is an urgent priority.
- When a cultural renewal is necessary for alignment to the desired future state vision
- When increasing innovation is essential for an organization’s continued success.
- When a different approach to developing the business improvement strategy is required.
- When an internal professional service department faces being outsourced.
- When a commercial professional service business is looking to strengthen its client partnerships.
- When an ongoing business change initiative is producing disappointing results.
- When a forward planning forum needs to generate a greater return on investment for its sponsor.
- When an increased level of engagement is required from mission critical staff.